FeedbackPoster is built for SaaS and product teams to collect, organize, and analyze customer feedback. Capture feature requests directly in your app, then use custom fields, advanced filtering, and built-in analytics to understand what your customers need.
Public boards & integrations coming soon
Collect feedback directly inside your product
Add the FeedbackPoster widget to your app and choose which feedback boards to expose to your users. Each board has its own custom fields, so when users select a board, they see the relevant feedback form and can submit their feature request, bug report, idea, or other feedback directly from your product.
Structure feedback your way
Create dedicated feedback boards for feature requests, bug reports, ideas, or customer feedback. Define exactly which information to collect with custom fields for every board
Filter feedback with precision
Find the feedback that matters faster with advanced filtering across feedback boards. Combine standard filters and custom fields to analyze feature requests, prioritize ideas, and make better product decisions..
Turn feedback into actionable insights
Use built-in feedback analytics to understand customer needs, track trends, and discover which feature requests deserve attention based on votes, status, priority, and custom fields.
Manage feedback efficiently
Keep your workflow organized with feedback editing, voting, comments, and prioritization tools
Complete the feedback loop (coming soon)
We’re building features to help you collect and share feedback more easily
Feedback with fewer votes can still be more important. Structured feedback helps you understand context, not just popularity.
| Feedback | Votes | Impact | User Type |
|---|---|---|---|
| Dark mode | 120 | Medium | Free |
| SSO for enterprise teams | 35 | Medium | Enterprise |
Looking only at votes, Dark Mode appears more important. But customer type tells a different story. Enterprise-focused requests can have a greater business impact even with fewer votes.
| Feedback | Votes | Impact | User Type |
|---|---|---|---|
| Support not responding fast | 98 | Low | Free |
| Cart doesn't update correctly | 45 | High | Free |
The most-voted item is not necessarily the most critical. Impact matters too. Important issues can be hidden behind larger vote counts.
FeedbackPoster helps you filter feedback using the criteria that matter to your business, making it easier to identify patterns, evaluate context, and make better prioritization decisions.
| Capability | Traditional Feedback Tools | FeedbackPoster |
|---|---|---|
| Feedback Structure | Ideas + votes | Ideas + votes + structured context (custom fields) |
| Filtering | Boards + status + sort by vote count |
Boards + status +
priority + title/description
+ sort by vote/comment count + custom field filtering |
| Decision Making | Vote count | Vote count + Advanced Filtering + Visual Analytics and Trends |
| Reporting | Generic reports | General and Custom reports based on your own fields |
Flexible feedback management system
From seamless feedback gathering to gaining valuable insights without needing to configure external tools.
