Customer Feedback Software with Unlimited Custom Fields

In feedback forms of many tools, you may have noticed standard fields like title, description, status, and priority. Custom fields let administrators go further by creating additional fields tailored to their business or product. Capture information such as customer tier, product module, browser, department, region, or any other data your team needs.

Custom feedback fields allow teams to capture additional context beyond standard fields like title, description, status, and priority. They help organize feedback around the information that matters most to your business and product workflow.

By adding business-specific fields, like:

,teams can categorize, filter, and analyze feedback more effectively. Instead of manually reviewing hundreds of comments, custom fields help teams quickly find patterns, identify trends, and prioritize important requests.

For example:

• A SaaS company can identify requests from enterprise customers.
• A support team can track issues by browser or platform.
• Product teams can understand which modules receive the most requests.